Enrollees and Early Lessons from an Agentic Healthcare Platform with Physicians in the Loop

Agentic healthcare platforms that combine large language models with physician oversight are growing quickly, but little is known about who uses them. We characterized 3,223 enrollees of Lotus AI, a free, physician-supervised agentic platform, who completed onboarding, messaged the agent, and had a linked health record between February and July 2026, and compared them with national benchmarks. Median age was 51 years and 62% were male. Chronic condition prevalence exceeded 2024 National Health Interview Survey estimates in every age band by 4 to 7 percentage points; 18% had a functional or sym

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