Prevalence of Self-Reported Auditory Dysfunction Among Call Center Employees and Its Association with Shift Work Across Various Call Centers in Cairo, Egypt, March 2026

Abstract Background The rapid, unregulated expansion of the call center industry in developing countries has increased occupational health risks for young adults, particularly with regard to auditory health. Prolonged exposure to acoustic trauma, long working hours, and the high intensity nature of call center work can negatively affect young adults at the start of their working lives and may contribute to permanent noise induced hearing loss (NIHL). This damage is often irreversible but preventable if identified at an early stage. This study aims to evaluate the burden of auditory impairment

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