Human-centered design can optimize operational details of an implementation strategy: Experiences from a peer-based hypertension medication delivery program in western Kenya

Background: Human-centered design (HCD) is a co-creation approach that is increasingly being utilized by implementation science researchers to engage key stakeholders in developing contextually appropriate health interventions and implementation strategies. The exact role of HCD in implementation research, however, remains uncertain. We describe the process, outcome, and experiences of using HCD to develop the operational details of an implementation strategy based on a pre-existing scaffolding that consisted of combining community-based peer medication delivery with health information technol

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