Triage Advice From General-Purpose Language Models in Health and Everyday Situations

Importance: One adult in 10 has consulted a chatbot for health information within 6 months, and nearly half of users do so to decide whether they need care. Referral regardless of need could add demand on stretched services. Objective: To compare referral to a professional by general-purpose language models in health and non-health situations against the level of contact that human raters judged necessary. Design, Setting, and Participants: Cross-sectional study of 4,346 responses generated in September 2026 by 53 general-purpose model configurations, released between March 2023 and September

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