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medRxiv PreprintsInternational13 October 2026

Provider Experiences with AI Clinical Decision Support in eSanjeevani

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Background: Clinical decision support systems (CDSS) are increasingly embedded in national telemedicine services, however how different stakeholders who use them experience these tools, particularly in low- and middle-income countries, is less explored. In the assisted model of India's eSanjeevani service, spoke health workers enter structured symptoms and hub clinicians review a symptom summary and an artificial intelligence (AI)-generated differential diagnosis. Objective: To describe role-specific experiences of eSanjeevani's CDSS functions and to estimate how acceptance coexists with speci
— medRxiv Preprints
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