Healthcare Utilization, Chronic Condition Management, and Workplace Functioning Among Users of a Purpose-Built Mental Health AI (Ash): Cross-Sectional Study

Mental health challenges can exacerbate physical symptoms and complicate management of chronic conditions. Purpose-built artificial intelligence (AI) tools may offer scalable support for co-occurring mental and physical health concerns. This cross-sectional study compared past-6-month healthcare utilization, chronic condition management, physical health behaviors, mental health change, and workplace functioning between active (n = 169) and non-users (n = 73) of a mental health AI (Ash). Participants had at least one chronic condition (e.g. hypertension, chronic pain). Binary outcomes were mode

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