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European Medicines Agency NewsEuropean Union29 October 2026

European Medicines Agency to Close Office for All Souls Day on 2 November 2026

The European Medicines Agency announced that its office will be closed on Monday 2 November 2026 to mark All Souls' Day. The temporary closure begins at 18:00 on Friday 30 October and ends when the office reopens at 08:30 on Tuesday 3 November. During this period, regular administrative services and standard communications will be unavailable. However, members of the public and health professionals facing emergency situations involving centrally authorised medicines can still reach the agency. The European Medicines Agency maintains an emergency product hotline outside regular working hours and on public holidays. People who need to report a potentially serious problem with a centrally authorised product can call +31 (0)88 781 7600. This contact number is reserved strictly for potential serious product issues and should not be used for routine queries or non-emergency business while the office remains closed.

What was announced

The European Medicines Agency published a notice stating its main office will close for All Souls' Day. The closure takes effect at 18:00 on Friday 30 October 2026. The agency will reopen its doors at 08:30 on Tuesday 3 November 2026.

To handle urgent medical product issues over the long weekend, the European Medicines Agency operates an emergency product hotline. Callers can reach this service by dialing +31 (0)88 781 7600. The notice states that this hotline operates outside standard working hours and during public holidays.

What it means

Normal business operations at the agency will pause for three days. Anyone submitting routine correspondence, administrative filings, or general inquiries will not receive a response until the office reopens on Tuesday morning.

The emergency hotline provides a continuous point of contact for urgent issues. A centrally authorised product is a medicine approved by the European Commission for use across the European Union. If a potentially serious problem arises with one of these medicines during the holiday, officials can still be reached through the emergency line. The agency specifies that people must use this phone number only for serious emergencies involving these specific medicines.

What the announcement does not tell us

The announcement does not state whether online portals or automated submission systems remain operational during the closure. It does not explain how staff handle emergency calls received on the hotline or what specific steps follow a report.

The notice also does not list alternative contact options for urgent non-product issues. Furthermore, it does not state whether decision deadlines for pending applications are affected by the holiday closure.

How this was written

This analysis was written with AI from the official announcement below, using only facts that announcement states. The quoted wording is European Medicines Agency News’s own. Always check the original before acting on anything here.

EMA’s office is closed on Monday 2 November, to mark All Souls' Day. The office reopens at 08:30 on Tuesday 3 November.The product emergency hotline is available outside…
Source: European Medicines Agency News
Read the official announcement

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