Communicating Uncertainty in AI-Supported Nurse Scheduling: Expert Co-Design and Evaluation of an Explainable AI Prototype

Nurse scheduling is a complex optimization problem in which nurses are assigned to shifts to meet staffing demands while complying with working-time limits, qualification requirements, and other operational and regulatory constraints. Artificial intelligence is increasingly being used to support this process by forecasting future staffing needs and providing advice on how to improve shift scheduling. Effective human-AI collaboration in nurse scheduling requires users to understand, interpret, and appropriately act on AI forecasts and advice. However, it remains insufficiently understood how he

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